Our Story
Welcome To South West Upholstery
Our business is a real family affair started in Bristol by three generations of the Ball family in Grandad John’s garden shed.
John, Andy & Ryan all worked together undertaking seating repair, recovering for buses and coaches. In the early days this was part time work on evenings and weekends alongside John & Andy’s regular jobs but Ryan had a burning passion for business from a young age and took the plunge to take on the business full time and learn the trade alongside his Grandad, driving it forward from their shed to where they are today.
The home of high-quality Bristol Upholsters. Our family-run business started out 25 years ago in our small garden shed in Bristol.
Since then we have steadily grown to become the most recognised upholstery business in Bristol and probably across the UK for quality & service. Offering a wide range of upholstery, re-upholstery, new furniture and soft furnishings to both commercial & domestic customers.
We offer a wide range of upholstery, re-upholstery and new furniture services for every project, from three-piece suites, armchairs, banquette seating to the creation of bespoke furniture. Our Bristol Upholsters really can do it all. We also provide upholstery services for contract customers including pubs, clubs, hotels, and restaurants, as well as reupholstery for motorhomes, caravans and boats, foam replacement, furniture spraying or French polishing, and so much more!
We are your one-stop-shop for all your upholstery needs regardless of where you are in the UK (we cover the whole UK!) and look forward to hearing from you.
Get in touch to speak with our team of friendly Bristol upholsters!
Meet the Team
Ryan
Managing Director
Andy
Director
Abbie
General Manager
Rachel
Head of Finance
Robert
Upholsterer
Pawel
Upholsterer
Eddy
Mike
Upholsterer
Finn
Upholsterer
Alan
Upholstery Team
Aaron
C & D Team
Volder
Upholsterer
Mike
Collections & Deliveries
Toby
Designer
Rhi
Sewing Team
Jacob
Office Team
Leanne
Office Team
Join Our Family
A Stitch In Time
1999
2003
Ryan dropped out of college to focus on the business, sending out leaflets and making phone calls to promote our upholstery services. He works closely with his Grandad to learn the trade.
2006
John left his regular job and joined the business full time. We moved to new larger premises, offering more services and a yard to take in larger orders for upholstery on vehicles.
2008
We moved to a large manufacturing unit which allows us to increase our output. We tailored our operation to the re-covering of single or double deck bus seating in one day as well as working with a number of pubs and restaurants.
2013
We acquired ‘Bobbie Burns Upholstery’, a well-known upholstery brand and after a major refurbishment of the building, we open up our first shop to the public.
2015
We opened a second shop in Bristol, expanding our high street presence and offering upholstery services and brand new furniture to our customers with a showroom experience.
2016
We purchase our North Street shop and workshop, rooting solid foundations on the high street in BS3 and begin a major overhaul of the building.
2018
We outgrew our workshop, so we purchased a 11,000 sq. foot unit for our upholstery operation. After some TLC, our team was thrilled with the extra space and better set up to serve our customers across the UK.
2022
We continue to increase our skilled team and offer more apprenticeships in upholstery along with investing in the best equipment for our great teams to use.
We close our retail shops bringing our teams under one roof and invite our customers into our new showroom to see our workshops at work too.
What Our Clients Say About Us...
EXCELLENT Based on 206 reviews Posted on lindsay loaderTrustindex verifies that the original source of the review is Google. Highly recommend southwest upholstery! The lady in reception (Leanne I think), responds very promptly to any query and the chair is unrecognisable from the dog chewed and completely flat one I left them with. Only problem now is its too perfect to sit on...Posted on A FTrustindex verifies that the original source of the review is Google. We had spoken with other upholsters and quite frankly not only were we unimpressed, we began to worry if we would find anyone who could help us reupholster our two much loved large sofas and armchair. Then we came across a TV interview on South West Upholstery and their approach to sustainability. We went along to see their set up and what they had to offer. From that very first visit to selecting the fabrics with their guidance, placing our order, collection of the items and then receiving our newly upholstered furniture back, we received a first class professional service throughout. Without exception, everyone we have met or spoken with at SWU have gone above and beyond in helping us get a fantastic outcome to our treasured sofas and armchair. We are so pleased with the work SWU did for us.Posted on mel cretonTrustindex verifies that the original source of the review is Google. From enquiring , to pick up and delivery , everything was so easy. Didn’t expect the result to be so amazing , worth every penny .Posted on Jim FearnsTrustindex verifies that the original source of the review is Google. We are looking for a way to upcycle our old office furniture, South West Upholstery have provided a very sustainable answer. Great quality work and very friendly service, thank you.Posted on Ann RayterTrustindex verifies that the original source of the review is Google. A helpful and friendly service from the first phone contact to final delivery of 6 upholstered kitchen chairs. Having a local service offering a collection and delivery service was ideal. The van drivers were friendly and did all the carrying of heavy oak kitchen chairs. The estimated time for completion of the project was around 30 days but we were pleasantly surprised to receive a phone call a week later that the chairs were ready. The finished project was excellent- we are very pleased with the quality of the work. We highly recommend this company and will return to them if we have other projects to complete.Posted on Nick EdgellTrustindex verifies that the original source of the review is Google. We had our furniture re stuffed and treated it looks fantastic so pleased with the service we have received from a first class company it's been a pleasure doing business with SWU would recommend to everyonePosted on DonnaTrustindex verifies that the original source of the review is Google. I had a great experience with SWU from start to completion.The entire process was smooth and the customer service was excellent throughout, shoutout to Leanne and Abby for being particularly helpful. Overall, I would definitely recommend their upholstery service to anyone looking to refresh their furniture.Posted on Jane JennerTrustindex verifies that the original source of the review is Google. SWU under promised and over delivered. A fab service. From start to finish this has been a stress free experience. Top marks to the staff and quality of materials as well as workmanship.Posted on JaneTrustindex verifies that the original source of the review is Google. Can't rate this service highly enough - excellent from start to finish. My online enquiry was picked up the same day (weekend), and I was offered support and advice on measuring my leather sofa cushions. A very competitive quote arrived shortly after. The online payment process was easy and secure, and I parcelled up my empty covers and got them posted straight off. Receipt of my covers was acknowledged personally and rapidly, and a clear timeframe for completion and delivery was given upfront. Delivery of the finished articles was within the agreed timeframe which was fab, recognising there were several bank holiday days to account for. I am really, really happy with my sofa cushions. They have given my furniture a new lease of life and will be good for many years to come. Leanne was amazing from start to finish, and the delivery guys could not have been more helpful. A great service that I would highly recommend to anyone.