Our Story
Welcome To South West Upholstery
Our business is a real family affair started in Bristol by three generations of the Ball family in Grandad John’s garden shed.
John, Andy & Ryan all worked together undertaking seating repair, recovering for buses and coaches. In the early days this was part time work on evenings and weekends alongside John & Andy’s regular jobs but Ryan had a burning passion for business from a young age and took the plunge to take on the business full time and learn the trade alongside his Grandad, driving it forward from their shed to where they are today.
The home of high-quality Bristol Upholsters. Our family-run business started out 25 years ago in our small garden shed in Bristol.
Since then we have steadily grown to become the most recognised upholstery business in Bristol and probably across the UK for quality & service. Offering a wide range of upholstery, re-upholstery, new furniture and soft furnishings to both commercial & domestic customers.
We offer a wide range of upholstery, re-upholstery and new furniture services for every project, from three-piece suites, armchairs, banquette seating to the creation of bespoke furniture. Our Bristol Upholsters really can do it all. We also provide upholstery services for contract customers including pubs, clubs, hotels, and restaurants, as well as reupholstery for motorhomes, caravans and boats, foam replacement, furniture spraying or French polishing, and so much more!
We are your one-stop-shop for all your upholstery needs regardless of where you are in the UK (we cover the whole UK!) and look forward to hearing from you.
Get in touch to speak with our team of friendly Bristol upholsters!
Meet the Team
Ryan
Managing Director
Andy
Director
Abbie
General Manager
Rachel
Head of Finance
Robert
Upholsterer
Pawel
Upholsterer
Eddy
Mike
Upholsterer
Finn
Upholsterer
Alan
Upholstery Team
Aaron
C & D Team
Volder
Upholsterer
Mike
Collections & Deliveries
Toby
Designer
Rhi
Sewing Team
Jacob
Office Team
Leanne
Office Team
Join Our Family
A Stitch In Time
1999
2003
Ryan dropped out of college to focus on the business, sending out leaflets and making phone calls to promote our upholstery services. He works closely with his Grandad to learn the trade.
2006
John left his regular job and joined the business full time. We moved to new larger premises, offering more services and a yard to take in larger orders for upholstery on vehicles.
2008
We moved to a large manufacturing unit which allows us to increase our output. We tailored our operation to the re-covering of single or double deck bus seating in one day as well as working with a number of pubs and restaurants.
2013
We acquired ‘Bobbie Burns Upholstery’, a well-known upholstery brand and after a major refurbishment of the building, we open up our first shop to the public.
2015
We opened a second shop in Bristol, expanding our high street presence and offering upholstery services and brand new furniture to our customers with a showroom experience.
2016
We purchase our North Street shop and workshop, rooting solid foundations on the high street in BS3 and begin a major overhaul of the building.
2018
We outgrew our workshop, so we purchased a 11,000 sq. foot unit for our upholstery operation. After some TLC, our team was thrilled with the extra space and better set up to serve our customers across the UK.
2022
We continue to increase our skilled team and offer more apprenticeships in upholstery along with investing in the best equipment for our great teams to use.
We close our retail shops bringing our teams under one roof and invite our customers into our new showroom to see our workshops at work too.
What Our Clients Say About Us...
EXCELLENT Based on 201 reviews Posted on Nick EdgellTrustindex verifies that the original source of the review is Google. We had our furniture re stuffed and treated it looks fantastic so pleased with the service we have received from a first class company it's been a pleasure doing business with SWU would recommend to everyonePosted on DonnaTrustindex verifies that the original source of the review is Google. I had a great experience with SWU from start to completion.The entire process was smooth and the customer service was excellent throughout, shoutout to Leanne and Abby for being particularly helpful. Overall, I would definitely recommend their upholstery service to anyone looking to refresh their furniture.Posted on Jane JennerTrustindex verifies that the original source of the review is Google. SWU under promised and over delivered. A fab service. From start to finish this has been a stress free experience. Top marks to the staff and quality of materials as well as workmanship.Posted on JaneTrustindex verifies that the original source of the review is Google. Can't rate this service highly enough - excellent from start to finish. My online enquiry was picked up the same day (weekend), and I was offered support and advice on measuring my leather sofa cushions. A very competitive quote arrived shortly after. The online payment process was easy and secure, and I parcelled up my empty covers and got them posted straight off. Receipt of my covers was acknowledged personally and rapidly, and a clear timeframe for completion and delivery was given upfront. Delivery of the finished articles was within the agreed timeframe which was fab, recognising there were several bank holiday days to account for. I am really, really happy with my sofa cushions. They have given my furniture a new lease of life and will be good for many years to come. Leanne was amazing from start to finish, and the delivery guys could not have been more helpful. A great service that I would highly recommend to anyone.Posted on Sean LancastleTrustindex verifies that the original source of the review is Google. We are very pleased with the service we have had in reupholstering our sofa bed, two arm chairs and a foot stool. From advice when choosing the fabric and firmness of the cushions to the collection and delivery of the finished products - everything has been excellent. We are extremely happy with the results! Highly recommendPosted on Jennifer GerrishTrustindex verifies that the original source of the review is Google. We had two armchairs repaired and recovered, the service and the expertise of Southwest Upholstery has been has been excellent. I cannot praise the company more.Posted on vera silvaTrustindex verifies that the original source of the review is Google. They are so helpful, nice people, from start to finish, online, and on the phone. They are amazing. Deliveres. Massive Thank My sofa is beautiful, great job. Thank you so much for everyone involved on my sofa. Amazing company, 🎉🎉🎉 Kind regarding VeraPosted on Paul AveyTrustindex verifies that the original source of the review is Google. We were looking to have two sofas and associated cushions refilled and upholstered. The service we received from South West Upholstery was excellent from start (the initial enquiry) to finish (the delivery team). At every stage, the South West Upholstery team were helpful, informative and responsive to all questions we raised. They did exactly what we needed and exactly what they said they would do. We cannot fault them and would definitely recommend them. Don't replace your sofas/chairs, speak to South West Upholstery!Posted on Marjorie GibbonTrustindex verifies that the original source of the review is Google. Good communication throughout, reasonable time, we are very pleased with the reupholstery and structural work that South West Upholstery have done on our four G-plan dining chairs.