Our Story
Welcome To South West Upholstery
Our business is a real family affair started in Bristol by three generations of the Ball family in Grandad John’s garden shed.
John, Andy & Ryan all worked together undertaking seating repair, recovering for buses and coaches. In the early days this was part time work on evenings and weekends alongside John & Andy’s regular jobs but Ryan had a burning passion for business from a young age and took the plunge to take on the business full time and learn the trade alongside his Grandad, driving it forward from their shed to where they are today.
The home of high-quality Bristol Upholsters. Our family-run business started out 25 years ago in our small garden shed in Bristol.
Since then we have steadily grown to become the most recognised upholstery business in Bristol and probably across the UK for quality & service. Offering a wide range of upholstery, re-upholstery, new furniture and soft furnishings to both commercial & domestic customers.
We offer a wide range of upholstery, re-upholstery and new furniture services for every project, from three-piece suites, armchairs, banquette seating to the creation of bespoke furniture. Our Bristol Upholsters really can do it all. We also provide upholstery services for contract customers including pubs, clubs, hotels, and restaurants, as well as reupholstery for motorhomes, caravans and boats, foam replacement, furniture spraying or French polishing, and so much more!
We are your one-stop-shop for all your upholstery needs regardless of where you are in the UK (we cover the whole UK!) and look forward to hearing from you.
Get in touch to speak with our team of friendly Bristol upholsters!
Meet the Team
Ryan
Managing Director
Andy
Director
Abbie
General Manager
Rachel
Head of Finance
Robert
Upholsterer
Pawel
Upholsterer
Eddy
Mike
Upholsterer
Finn
Upholsterer
Alan
Upholstery Team
Aaron
C & D Team
Volder
Upholsterer
Mike
Collections & Deliveries
Toby
Designer
Rhi
Sewing Team
Jacob
Office Team
Leanne
Office Team
Join Our Family
A Stitch In Time
1999
2003
Ryan dropped out of college to focus on the business, sending out leaflets and making phone calls to promote our upholstery services. He works closely with his Grandad to learn the trade.
2006
John left his regular job and joined the business full time. We moved to new larger premises, offering more services and a yard to take in larger orders for upholstery on vehicles.
2008
We moved to a large manufacturing unit which allows us to increase our output. We tailored our operation to the re-covering of single or double deck bus seating in one day as well as working with a number of pubs and restaurants.
2013
We acquired ‘Bobbie Burns Upholstery’, a well-known upholstery brand and after a major refurbishment of the building, we open up our first shop to the public.
2015
We opened a second shop in Bristol, expanding our high street presence and offering upholstery services and brand new furniture to our customers with a showroom experience.
2016
We purchase our North Street shop and workshop, rooting solid foundations on the high street in BS3 and begin a major overhaul of the building.
2018
We outgrew our workshop, so we purchased a 11,000 sq. foot unit for our upholstery operation. After some TLC, our team was thrilled with the extra space and better set up to serve our customers across the UK.
2022
We continue to increase our skilled team and offer more apprenticeships in upholstery along with investing in the best equipment for our great teams to use.
We close our retail shops bringing our teams under one roof and invite our customers into our new showroom to see our workshops at work too.
What Our Clients Say About Us...
EXCELLENT Based on 192 reviews Posted on Marjorie GibbonTrustindex verifies that the original source of the review is Google. Good communication throughout, reasonable time, we are very pleased with the reupholstery and structural work that South West Upholstery have done on our four G-plan dining chairs.Posted on Natasha BrownTrustindex verifies that the original source of the review is Google. We had the seat replaced on an old heirloom chair. The staff were very friendly and the service was great. The chair is like new.Posted on Na LaTrustindex verifies that the original source of the review is Google. Well done on my seat cushions they look and sit well, back to their shape of 20+ years ago. Great work, good e-mail communication and no fuss shipping it to London. Thank you.Posted on Andrew ClementsTrustindex verifies that the original source of the review is Google. The service we have received from the team, is amazing and not often these days do you really experience it!! From the initial consultation, to collecting our 6 re upholstered chairs, the help and support is just above and beyond! Thank you..Posted on LaurenTrustindex verifies that the original source of the review is Google. I'd been searching for somewhere to send my beloved scandinavian leather chairs to be upholstered for a while and I'm so so thankful I found South West Upholstery. They were absolutely amazing from start to finish. Leanne (who is so lovely!) guided me through the process, it was seamless and professional with that family feel. (I love the fact it's a family business that's been established since the 90's, and started out in the shed!!) The care and consideration taken to complete the job is like nothing else I've come across and the overall finish is absolutely exceptional. I'm so so happy. Thank you so much guys, you're brilliant!Posted on Jeanette HarrisTrustindex verifies that the original source of the review is Google. Great cushion made for our kitchen bench, excellent service, definitely recommend Jeanette Harris LockPosted on claire peacockTrustindex verifies that the original source of the review is Google. My 20 year old sofa looks brand new following its refurbishment by South West Upholstery. Following my partner's stroke 3 years ago the sofa has been abused!! Saggy, stained cushions and the seat coming away from the basement meant it was difficult to get up from the sofa. It is so comfortable and I love the fabric. It was collected on 22nd Nov and returned on Dec 10th by careful, experienced men. I'm really pleased I had it done, it was far less expensive than buying a new sofa of the same quality, and saved the sofa from landfill. It will outlive me!Posted on Jessie NashTrustindex verifies that the original source of the review is Google. I am absolutely beyond happy, with how beautiful my sofa have turned out!!!! I was very spectacle when my husband come home to say we aint getting a new sofa we are having it picked up and upholstered and to say they did the job perfectly is an understatement!!! Thank you guys you have got one happy customer 😀 10/10Posted on Paula EdwardsTrustindex verifies that the original source of the review is Google. I would give more stars if possible. From first contact to the final delivery of 4 re-upholstered dining chairs, the experience has been seamless. Great website. Friendly, professional staff on the end of the phone, wonderfully efficient and friendly, company employed, delivery team, a vast variety of fabrics to choose from and a price that was infinitely cheaper than purchasing new dining chairs of a similar standard. I could not be happier or more impressed with the whole company and shall be using them again.Posted on Michael HawkinsTrustindex verifies that the original source of the review is Google. We used South West last year for the first time having our three piece cushions replaced. As we had searched for ages looking for a new three piece, which we could not find anything that took our fancy, there was nothing wrong with our three piece really. So we decided to have the cushions made firmer. When we contacted South West Abbie was so helpful, as we had never done this before. She was professional, helpful throughout the process giving us guidance which was just what we wanted. We were so pleased with the outcome, we have just used South West again to have another two cushions replaced on another sofa. We recommended friends, who had their dining room chairs recovered last month, again another satisfied customer. Great company and staff.